We offer a exchange of any item if unworn and in its original packaging and condition, up to 30 days within 30 days of purchase. If the product shows any visible wear or damage, products will not be exchanged unless we deem the product is defective. Buyer is required to return goods in unused condition with all tags attached and in its original packaging. In order to better expedite your request, please include the following: * your invoice, or a copy of your invoice. * reason for exchange. Understand that as the purchasing party, you will be responsible for any shipping fees incurred for purposes of the exchange. We highly encourage our customers to contact us before ordering if they have a sizing related question. If the product is defective, please contact us, so we may cover the shipping costs. Again, we will only pay the shipping charges for defective merchandise. *We recommend that you use UPS to send any exchanges to us. UPS is less expensive when shipping an item that weighs more than 1 lb. - which most of the items that we carry weigh. UPS will provide a tracking number to you to guarantee that we receive it, and UPS also insures the shipment up to $100* Kidsrainwear.com is not affiliated with UPS, and we do not receive any compensation for recommending them. It has been our experience that the transactions are much less eventful with UPS vs. USPS . With regards to returns, Kidsrainwear.com does not offer a money back return policy. Sorry, exchanges only. If you have any further questions, please feel free to contact customer service at: customerservice@kidsrainwear.com. Our representatives will be able to further answer any questions you may have. Please address all returns to: Shipping Manager Kidsrainwear.com 103 Balsam Court Lake Villa, Illinois 60046 |
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| Kidsrainwear.com 103 Balsam Court Lake Villa, Illinois 600461 773-931-2010 email us at customerservice@kidsrainwear.com Privacy Policy |
